a product story
App explainer videos for customer support teams
Open with the job a buyer recognises, before naming the feature.
App Explainer Videos
Video ideas for customer support teams
Here’s a story to try: answer a repeated how-to question.
Choose a format below and start with the clips you already have.
a release announcement
Product launch videos for customer support teams
Show the old friction before the new interaction.
a buyer-facing demonstration
Demo videos for customer support teams
Start with a realistic input rather than an empty dashboard.
Gather these moments first
- The user's starting screen
- The required action
- Confirmation that it worked
A detail worth checking
Match the version of the interface customers currently see.
Bring your screen recordings, narration and supporting clips to Amira. Use your storyboard to guide the edit from the first question to the final result.